Privacy Policy


Effective Date: July 17, 2020

This Privacy Policy describes:

The ways we collect personal data about you and why we do so

How we use your personal data, and

The choices you have about your personal data.

This Privacy Policy applies to Gamesture’s games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on gamesture.com. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Contact us

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within each Gamesture game, so we can reply to you more quickly. Alternatively, you may contact:

Name of the controller: Gamesture sp. z o.o.
Address: Grodziska 8, 60-363 Poznań, Poland

email: privacy@gamesture.com

The data we collect

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Data you provide us directly.

Contact information (such as name and email address or phone numbers)

Player name or tag and password

Profile information

Your messages to the Service (such as chat logs and player support tickets)

Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)

Data we collect automatically.

Data about your account and game progress, including in most cases an automatically created internal account ID

Your IP address and mobile device identifiers (such as your device or advertising ID)

Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier

Data we collect with cookies and similar technologies (see more below)

Approximate location data (as derived from IP address)

Precise geo-location data (GPS, with your consent)

Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

Data we receive if you link a third party tool with the Service (such as Facebook or Google)

Demographic data (such as to determine the coarse location of your IP address)

Data to fight fraud (such as refund abuse in games or click fraud in advertising)

Data from platforms that the games run on (such as to verify payment)

Data for advertising and analytics purposes, so we can provide you a better Service

Data that you have made available to us from a third party service (Google or Facebook) via your privacy settings

Why do we collect your data

We use your data for a variety of business purposes, such as:

To make the Service work.

To perform the contract, we process data necessary to

Create accounts and allow you to play our games and use our Service

Operate the Service

Verify and confirm payments

Provide and deliver products and services you request

Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

Update and develop player profiles

Develop and improve the Service and player experience

Manage our relationship with you

Provide social features as part of the Service

Customize your Service experience

Respond to your comments and questions and provide player support

Provide you Gamesture offers in the Service

Send you related information, such as updates, security alerts, and support messages

Enable you to communicate with other players

To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to

Track the content you access in connection with the Service and your online behavior

Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.

To keep the Service safe and fair.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

Analyze and monitor use of the Service and its social features

Moderate chats either automatically or manually

Take action against fraudulent or misbehaving players

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent.

With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

Who can see your data

Apart from Gamesture, your data can be accessed by others in the following situations:

Other players and users.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Our Service Providers.

Gamesture has vendors to us provide the Services. These vendors process your data only at and according to Gamesture´s instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.

We use following services:

OVH - https://www.ovh.com/ca/en/support/privacy-policy.xml

Microsoft Azure - https://www.microsoft.com/en-us/trust-center/privacy

Snowflake - https://www.snowflake.com/privacy-policy/

Other companies and public authorities.

In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

We us following services:

Game Analytics - https://gameanalytics.com/privacy

Unity Analytics - https://unity3d.com/legal/privacy-policy

AppsFlyer - https://www.appsflyer.com/privacy-policy

Google Play Analytics - https://play.google.com/about/privacy-security-deception

Facebook Ads - https://www.facebook.com/ads/about/?entry_product=privacy_shortcuts

Helpshift - https://www.helpshift.com/legal/privacy/

Google Firebase - https://firebase.google.com/support/privacy/

AdMob - https://policies.google.com/technologies/ads?hl=pl

These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” If you prefer not to share your personal data with third-party advertising partners, you may follow the instructions in “Your Rights and Options” below.

International data transfers

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.

Your rights and options

Push Notifications

We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).

Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format. You have the right to request that your personal data be sent directly by us to another controller, if technically possible.

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.

Finally, you always have the right to lodge a complaint with your local data protection authority regarding our processing of your data. For more information, please contact your local data protection authority (for example, Personal Data Protection Office in Poland).

You may have a right not to receive discriminatory treatment as a result of your exercise of these rights.

Cookies and similar technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.


How do we protect your data

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

We take reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. In addition to do so we cooperate with company Grey Wizard that provides comprehensive and continuous protection against cyberattacks. It protects against DDoS threats and ensures security of web applications. Their expert knowledge supported by artificial intelligence helps to quickly detect and respond to threats of all types.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children

Protecting children’s privacy online is very important to us. Generally, our Services are not directed to children under 13 (or other age as required by local law), and the Services do not knowingly collect personal data from children, except as described in the following paragraph.

If you are a parent or guardian and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above. If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.